How much thought, purpose and intention do you put into your onboarding process? Are you handing over logins to new hires and telling them to run? Or are you investing a lot of time into their success upfront? The way you bring someone into your business and organization really matters to their long-term success within it. So today, Hallie and I discuss the three biggest mistakes that people make with their new hires. What you hear will help you rethink your onboarding process to make sure you and your hires are getting the most out of it!
In this episode, you will learn about:
- The top three mistakes employers make when acclimating their new hire to the business
- Ways to set the tone from the beginning on what exactly is expected, and when
- Why the 30-60-90 roadmap matters, and how you can make it your own
- People remember their first day and last day, so make sure their first one is memorable
Take a listen and let us know what you think with a comment below! If you like what you hear, make sure to subscribe and share with a friend.
Resources
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Timestamps
[6:18] We see people sometimes have a fear of hiring and investing in a new candidate for many reasons. One is that they don’t know what to do, or have no systems or processes in place for training the new hire.
[7:14] The top three mistakes we see people make with acclimating them into the organization:
- Letting go too soon.
- Not setting up clear explanations and accountability measures.
- Not having a solid plan that sets your team members up for success starting day one.
[7:50] Letting go too soon. Within a week (or 30 days) you will usually know whether or not this candidate is a fit. However, you can’t just hire someone and then expect them to be off and running. Your days may be longer for about a month, but the training and coaching you put into the new hire will be worth it down the road. Be sure to sit with your hire and double-check/review their work. If the CEO isn’t able to do it, find someone in the organization that can.
[16:37] The 30-60-90 approach can help you implement how to welcome someone and build clear expectations so that if certain things aren’t met, it’s not confusing to either party why it wasn’t a fit.
[21:32] In order to build an organization, you have to have a footing to stand on. As you scale, you are building a larger foundation to raise the capacity of the input and output. So many businesses aren’t able to scale because they never find that footing.
[24:32] Setting expectations not just around specific wins but also around communication and accountability policies sets the tone for what is going to happen in reality.
[29:57] Set people up for success from day one. Whether it’s providing a handy user’s manual, having the team make a welcome video, or giving them a handwritten card, the little touches matter. Create a situation where they can win and feel as though they are already contributing.
