EPISODE #034
My days are scheduled down to the minute, which doesn’t leave much time for the “drive-by conversation.” That’s not my style anyway. I like purposeful and productive interaction. The quicker and more decisive, the better. So in our organization, we have 5 questions that our leaders ask their team members daily to help keep communication flowing in a fast-paced environment. As the CEO, I ask my leadership team these questions, and they ask their direct reports the same questions, and so on and so forth.
What is so powerful about these questions is that they allow me to quickly get insight into what’s happening throughout the organization at all levels on a daily basis. The information flows upward. Additionally, they show me where teams are focused so I can redirect if necessary and make sure that we are all moving together at full force as an organization. These questions also alert me early on if there is an issue that a team needs support with and provide employees with regular feedback and coaching from their leaders.
Because we are a growth organization – we want our team growing both in business and personally – and this one of our most effective and efficient tools for pouring into our employees while also providing us with visibility into the entire organization. Wondering what these powerful questions are? I discuss them in detail in today’s episode. Add these into your cadence of accountability with your team and watch your teams’ relationships grow and your team members flourish.
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Timestamps
[1:05] Quick preview of the five daily questions.
[3:00] The point of you asking these questions is so that you have more input and more of a pulse on your organization.
[4:05] If you only have a few employees on your team right now, still implement these five daily questions so that you have room to scale.
[5:35] People share a bit more when they can write their answers down and have less pressure when it isn’t face-to-face.
[7:10] No matter what, the truth lies somewhere in the middle.
[8:35] Your job as a leader is to be a visionary and to provide clarity. These five questions will help you see the bigger picture of a problem.
[11:05] What should you be looking for when you ask Q1: What success did you or your team have today?
[12:50] What should you be looking for when you ask Q2: What struggles did you have today?
[13:30] See this information as a vault. If you break it, then it’s incredibly hard to gain that trust back again. So don’t share this information with others.
[15:45] What should you be looking for when you ask Q3: How did you overcome them?
[17:15] What should you be looking for when you ask Q4: Where is your mindset on a scale to 1–10?
[20:55] What should you be looking for when you ask Q5: Who is your replacement?
[24:45] These questions are designed so you have a clear perspective on what’s happening inside your organization.
[25:25] These only work if you respond to them – here’s why.
